You may cancel your contractual agreement in writing (e.g. by letter, fax or email) within 14 days without giving any reasons or by returning the merchandise before the time limit has expired. The time limit starts when you receive this written instruction, but not before the recipient has received the goods (not before the first partial shipment has been received in the case of recurring deliveries of the same type of merchandise) and also not before completing our information obligations in accordance with Article 246 § 2 in conjunction with § 1, Paragraphs 1 and 2 EGBGB as well as our obligations in accordance with § 312g Paragraph 1, Sentence 1, BGB in conjunction with Article 246 § 3 EGBGB. It is sufficient to send the cancellation notice or return the merchandise in due time in order to comply with the cancellation period. The cancellation should be sent to:

AJOLA Perlenparadies GbR
Babett Grüschow & Birka Landwehr
Höppnerallee 49
21465 Wentorf
E-Mail: contact@ajola.eu

Consequences of cancelling
In the case of a valid cancellation both parties have to return the merchandise / benefits (e.g. interest) received. If you are unable to return the benefits (e.g. compensation for use) or services provided or you are only able to make a partial return or if you return the merchandise in a poorer state than when you received it, then you will have to compensate us for the loss in value. In the case of a deterioration of the goods and the benefits received, you will only have to pay compensation for the loss in value, provided that the benefits or the deterioration can be traced back to the use of the merchandise that exceeds the verifying of properties and functionality. “Verifying the properties and the functionality” means examining and trying on the respective merchandise, which is always possible and quite normal in the retailing business. Merchandise package shipments are to be returned at our risk.
You have to pay the regular cost of reshipment if the delivered merchandise conforms to the ordered merchandise and if the price of the returning merchandise does not exceed 40 euros or in the case of more valuable merchandise, if you have not provided the agreed consideration or paid the contractually agreed part-payment at the time when the cancellation was made. Otherwise returning the merchandise will be free-of-charge for you. All payment obligations must be completed within 30 days. The deadline starts for you with the submission of your declaration of cancellation or of the merchandise, it starts for us with their reception.

Leave a Reply

Your email address will not be published. Required fields are marked *