General Conditions and Terms of Business and Payment Instructions

1. General information

All services will be provided by A J O L A Perlenparadies GbR to our customers solely under the following general terms and conditions of business. Any deviations from these conditions and terms of business will only become valid after agreement has been reached between A J O L A Perlenparadies GbR and the customers.

2. Closing of a purchase contract

The customer has to close a purchase contract with A J O L A Perlenparadies GbR.
The customer must submit a binding order as part of the ordering process. The order will only become effective after it has been specifically accepted by A J O L A Perlenparadies GbR.
The customer will be sent an email acknowledging receipt of the order immediately after the order has been received by us. This is not an official acceptance of the order.
The official acceptance of the order will be made either by a special confirmation of order email or by instigating the shipment of the merchandise, at the latest within five working days after receiving the order or upon payment after an agreed payment in advance has been made.
A J O L A Perlenparadies GbR is entitled to refuse an order placed by a customer without having to give a reason.
Orders with delivery addresses outside the regions listed in our online shop will not be accepted.

3. Ordering process, delivery conditions, payment and returns

The merchandise will be transferred to the virtual shopping cart after it has been chosen.
All of the chosen articles as well as any mail-order costs involved along with the details of the overall cost will be displayed under the “Shopping cart” icon.
You still have the option to delete individual items or even the entire shopping cart.
After you have entered the required personal information you should then click on the “payment” button to display a binding purchase quote.

All of the prices displayed in the A J O L A shop include 19% VAT.

Our A J O L A shop will only ship the merchandise after payment has been made in advance.

The customer can choose between making an advance payment or using PayPal.

If the customer chooses to pay via “PayPal”, then he should press the “Click here to pay using PayPal” button to use the PayPal Online Service and the payment can be made from there.

If the customer chooses to pay in advance, the amount due should be transferred to the following account:

Account holder: A J O L A Perlenparadies GbR
Bank: Kreissparkasse Hzgt Lauenburg
Account number: 824631
Bank Code: 23052750

For bank transfers from abroad:
IBAN No.: DE47 2305 2750 0000 8246 31
BIC-SWIFT code: NOLADE21RZB

The ordered merchandise will be shipped to the customer after payment has been received.

A payment period of one week from receipt of the confirmation of order exists for advance payment orders. The provider will reserve the ordered merchandise for the customer for the remainder of the payment period. The customer is obliged to make the payment as soon as possible so that it will be received by the provider within the time limit. The provider retains the right to withdraw from the purchase order and to sell the merchandise to another party if the payment has not been received before the time limit expires. The provided will reimburse the customer for any payment received after the cancellation.

In case of exercising the right of withdrawal, the customer has to pay the regular cost of reshipment if the delivered merchandise conforms to the ordered merchandise and if the price of the returned merchandise does not exceed 40.00 euros or, in the case of more valuable merchandise, if the agreed consideration or contractually agreed part-payment has not been provided or paid at the point in time when the cancellation was made. Alternatively returning the merchandise will be free-of-charge for the customer.

Mail-order costs

The mail-order costs are listed with the product description under “Mail-order costs”.

We charge 3.86 euros per package within Germany

We charge 5.50 euros per package for the following countries:
Belgium, Bulgaria, Denmark, Finland, France, Greece, Great Britain, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Monaco, Holland, Poland, Portugal, Rumania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary and the Republic of Cyprus.

We charge 16.90 euros per package to ship merchandise to Austria or Switzerland and other non-European countries.


Charges for other countries available upon request.

Payment methods

Choose between making an advance payment or using PayPal

Advance payment: Please transfer the amount due to the following account:

Account holder: A J O L A Perlenparadies GbR
Bank: Kreissparkasse Hzgt Lauenburg
Account number: 824631
Bank Code: 23052750

For bank transfers from abroad:
IBAN No.: DE47 2305 2750 0000 8246 31
BIC-SWIFT code: NOLADE21RZB

The ordered merchandise will be shipped to you after payment has been received.

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